Privacy Policy

Please carefully review the following terms and conditions before using this website. Healwithin operates this website as an online platform that provides information and promotes awareness regarding mental health and well-being (referred to as the "Services"). Your use of the Services is subject to the terms and conditions outlined in this agreement. By accessing and using the Services, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions. As our Services encompass a wide range of offerings, there may be additional terms or product requirements (including age restrictions) that are applicable in specific cases.

1. General Disclaimer

At Healwithin, we provide services through our website and app to inform users about healthcare and medical issues that may impact their daily lives. The content on our platform is intended for informational purposes only and should not be considered as a substitute for professional advice, diagnosis, or treatment. We do not endorse or judge the actions of healthcare or mental health professionals. If you believe you are facing mental health-related problems, we strongly recommend seeking professional help.

a) Our services are not intended to diagnose health problems or replace professional medical care. The information provided on our platform does not dictate what constitutes reasonable, appropriate, or best care for any specific health issue. It should not be used as a substitute for the independent judgment of a physician. Healwithin does not provide medical, nursing, or other professional healthcare advice, diagnosis, or treatment. All content, including text, graphics, images, and information, available through our website and app is for general informational purposes only.

b) Our aim is to empower you to become an informed participant in your own disease management plan or that of your family and friends. However, the primary responsibility for your disease management lies with your treating physicians. It is crucial that you follow their advice and refrain from modifying your disease management plan without consulting them. Healwithin does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information mentioned on the platform.

c) While self-help information and internet resources can be useful, they should not replace professional advice. If you have thoughts of harming yourself or others, if you are gravely disabled, abusing substances, in danger, diagnosed with a mental health disorder, or require an intervention for yourself or a loved one, we strongly urge you to seek immediate professional help.

d) Healwithin acknowledges that not all health issues, especially those of an urgent nature, can be addressed through our website or app. We cannot guarantee a specific response time to inquiries. Therefore, if you are experiencing a medical emergency, we advise against relying on our platform and encourage you to seek appropriate emergency medical assistance.

2. Using Our Services

(a) The Services and the information provided on this Website are obtained from various sources. While we exercise due care and caution in compiling the data, we cannot guarantee the accuracy, adequacy, or completeness of the information. We are not liable for any errors, omissions, or the results obtained from using such information. You may use the Services, information, and content on the Website solely for your personal, non-commercial use.

(b) All information available on the Website is protected by copyright and other intellectual property rights. Without our prior written permission, you must not reproduce, republish, upload, post, transmit, or distribute the information in any way. Any modification of the information or use for any other purpose is a violation of copyright and other intellectual property rights. Additionally, graphics and images on the Website are protected by copyright and should not be reproduced or used without our written permission.

(c) If any information or content on the Website infringes the copyright of any individual or party, we will promptly remove it upon receipt of a written notice along with supporting documents.

3. Use of Discussion Forums, Chat Rooms, and Interactive Features

At Healwithin, we provide various interactive features, including message boards, chat rooms, and other communication forums (collectively referred to as "Forums"). We value open and respectful dialogue and expect users to adhere to the following guidelines when utilizing these features:

(a) Responsibility and Respect:

When participating in any Forum on our website or app, you agree to use them at your own risk and commit to not engaging in any of the following activities:

(i) Posting unlawful, abusive, harassing, threatening, or content that infringes upon the legal rights (such as privacy and publicity rights) of others, as determined solely by Healwithin.

(ii) Sharing defamatory, infringing, obscene, indecent, or unlawful material or information.

(iii) Posting advertisements or soliciting business.

(iv) Uploading files that contain software or other materials protected by intellectual property laws (or by rights of privacy or publicity) unless you have the necessary rights or permissions.

(v) Uploading files that contain viruses, corrupted files, or any other software or programs that may harm the operation of another person's computer.

(vi) Conducting or forwarding surveys, contests, or chain letters.

(vii) Downloading any file posted by another user of a Forum that you know or reasonably should know cannot be legally distributed.

(b) Public Nature of Forums:

Please note that all Forums are public and not private communications. Chats, posts, conferences, and other communications by other users are not endorsed, reviewed, screened, or approved by Healwithin.

Healwithin reserves the right to remove, without prior notice, any communications that are abusive, illegal, disruptive, or fail to comply with our terms and conditions. We also reserve the right to terminate a user's access to the Forum for any breach of these terms and conditions. Additionally, we may edit or delete any communications posted on the Forum, regardless of whether they violate our terms and conditions.

(d) Protection of Healwithin's Reputation:

In the event that derogatory or irrelevant statements are made that tarnish the name of Healwithin, we reserve the right to take appropriate legal action, including initiating criminal and/or civil proceedings, against individuals responsible for such acts.

By using our website or app's Forums, you agree to abide by these guidelines and contribute to a positive and respectful community.

4. Online Conduct

(a) Age Requirement: By accessing our Services, you represent and warrant that you are at least 18 years of age and have the legal right and ability to agree to the terms and conditions of this Privacy Policy.

(b) Lawful Use: You agree to use our Services only for lawful purposes. You are prohibited from posting any unlawful, harmful, threatening, abusive, harassing, defamatory, or obscene material of any kind. This includes material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or violate any applicable local, state, national, or international law. This also applies to any content that could be termed as sexual harassment and/or racial discrimination. While we do not actively monitor content for compliance, upon receipt of complaints, we will promptly remove any infringing material. All articles, comments, and posts on our Services represent the views and opinions of the contributors/authors only. Healwithin, its founders, contributors, employees, affiliated organizations, or anyone else involved in creating or maintaining this website shall not be held responsible or liable for such content.

(c) Prohibited Activities: You agree not to use our Services to distribute advertising or other unsolicited material to any third party. You shall not attempt to disable, "hack," or otherwise interfere with the proper functioning of our Services.

(d) Limitation of Liability: You agree that Healwithin, its affiliates, subsidiaries, or parent company shall not be held liable for any damages, including but not limited to loss of wages, revenue, or business arising from any services related to or provided by our Services. If you are dissatisfied with our services, your sole and exclusive remedy is to stop using the Service.

5. Privacy

(a) Age Restriction:

Healwithin's website and app are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18.

(b) Protection of Personal Identifiable Information:

To ensure the protection of your privacy, we strongly advise against submitting any content that contains personally identifiable information, such as your name, phone number, email address, or website URL, through forms or other means when submitting articles, views, posts, opinions, etc.

If you choose to send personal information to us via email or by filling out a form on our website, we will only use that information to respond to your message and provide you with the requested information. In order to address your inquiries or comments effectively, certain third-party contractors may have access to this information. However, we hold these contractors to strict policies to ensure the same level of privacy protection as provided by Healwithin.

(d) Privacy Policies:

We have established comprehensive Privacy Policies that explain how we handle your personal data and protect your privacy when you use our services. By utilizing our services, you agree to the collection and use of your data in accordance with our Privacy Policies.

Please review our Privacy Policies to gain a better understanding of how we protect your personal information and ensure your privacy while using our services.

6. Disclaimer of Warranties

Healwithin strives to provide a reliable and informative experience for its users. However, it is important to understand that there are certain limitations and disclaimers regarding the content and services provided on our website and app. Please read the following carefully:

(a) Reasonable Use: When using our Website and app, we expect users to exercise a reasonable level of skill and care. It is important to note that, except as expressly stated in these terms and conditions or additional terms, we do not make any specific promises about the content on Healwithin. This includes the functions of our services, their reliability, availability, or their ability to meet your individual needs. We provide the information as it is.

(b) Accuracy and Reliability: While Healwithin endeavors to keep the information on our website and app up to date and accurate, we make no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the content or the information and graphics contained within. The information provided on Healwithin is provided on an "as is" basis, and any reliance you place on the website and its information is strictly at your own risk.

(c) User-Submitted Content: In the case of articles, opinions, stories, and posts submitted by users or visitors, Healwithin will make every effort to credit the authors and provide the relevant sources, as applicable.

(d) Service Interruptions and Errors: We cannot guarantee that our services will be uninterrupted, timely, secure, or error-free. While we and our content providers strive to provide a reliable platform, we do not warrant against errors, omissions, delays, interruptions, or losses, including the loss of data. Users of Healwithin are responsible for maintaining an external means for the reconstruction of any lost data.

(e) Reliance on Information: Healwithin is not liable to any user or any other individual for any decisions made or actions taken based on reliance upon the information contained on or provided through our service. It is essential for users to exercise their judgment and consider multiple sources before making important decisions.

Please note that this disclaimer of warranties is an important aspect of your use of Healwithin, and by accessing our website and app, you acknowledge and accept these terms.

7. Third-Party Website Disclaimer

At Healwithin, our website and app may contain links or references to third-party websites. These websites are maintained by independent parties, either directly or through links, and we want to clarify that we are not the main content providers for these external sources. As a result, we do not have control over the content displayed on these linked websites.

Please note that any actions or decisions taken based on the information provided by these external websites are done at your own discretion. Healwithin cannot be held responsible for the consequences of such actions or decisions. We advise exercising caution and independent judgment when accessing and relying on the information from these third-party websites. It is important to understand that the inclusion of any links on our platform does not imply a recommendation or endorsement of the views expressed within those third-party websites.

8. Endorsement Disclaimer

At Healwithin, we want to make it clear that any reference to specific commercial products, processes, or services by trade name, trademark, manufacturer, or any other means, does not constitute or imply our endorsement, recommendation, or favoring of those entities. The views and opinions expressed by authors on our website and app do not necessarily reflect the views of Healwithin.

It's important to note that the views expressed by authors should not be used for advertising or product endorsement purposes. We encourage our users to conduct their own research and exercise independent judgment when making decisions related to commercial products, processes, or services mentioned on our platform.

9. Limitation of Liability

Your use of the Services is at your own risk. Healwithin, its founders, contributors, employees, affiliated organizations, or any other parties involved in the creation or maintenance of this website shall not be held liable for any loss or damage, including but not limited to direct, indirect, special, consequential, or any other type of loss or damage. This includes loss of data or profits that may arise from the use or inability to use this website, as well as any other websites linked to Healwithin. We shall not be held responsible for any errors, omissions, interruptions, deletion of files, viruses, errors, defects, performance failures, communication failures, theft, destruction, or unauthorized access that may directly or indirectly result from your use of the website.

10. Service Availability

While we make every effort to ensure the uninterrupted and smooth operation of the Services, we cannot guarantee that the information or associated functions will be free from interruptions or errors. We also cannot guarantee that any defects will be corrected or that the website and server will be free from viruses or other harmful elements. Healwithin shall not be held responsible for any temporary unavailability of the Services due to technical issues beyond our control. We reserve the right to modify or discontinue the website and Services, or any part thereof, at any time, with or without notice. Furthermore, your access to the website and Services may be terminated if you violate the terms and conditions of this Agreement or if we determine, for any other reason, that it is no longer appropriate for you to have access to the Services.

11. Indemnification

By using the services provided by Healwithin, users agree to indemnify Healwithin, its parent or subsidiary companies or organizations, as well as its successors, assigns, licensees, and suppliers. This indemnification extends to their respective officers, directors, and employees. Users will be held responsible for any claims, demands, damages, losses, liabilities, judgments, costs, or expenses (including reasonable attorneys' fees and costs) arising from a third-party claim related to the use of the service or any violation of the terms outlined in this agreement.

12. Modification and Updates

At Healwithin, we may make modifications to our terms and conditions, as well as any additional policies, to reflect changes in the law or updates to our content. We encourage you to review these terms and conditions regularly. Any modifications will be posted on this page, and notice of the modified additional terms and conditions will be provided for the relevant content. Changes will not be applied retroactively and will take effect no sooner than fourteen days after posting. However, modifications related to new content or legal requirements will be effective immediately. If you do not agree with the modified terms, we kindly ask you to discontinue using our website and app. In case of any conflicts between the terms and conditions of use and the additional terms, the additional terms will prevail.

Our relationship with you is governed by these terms and conditions, and it does not create any rights for third-party beneficiaries. If we do not take immediate action in response to any non-compliance with these terms and conditions, it does not mean that we have waived our rights to take action in the future. If any particular term or condition is found to be unenforceable, it will not affect the validity of the remaining terms and conditions.

For information on how to contact us, please visit our contact page. At Healwithin, we respect the privacy rights of all our users and visitors. We do not collect personally identifiable information unless you choose to provide it. We have implemented reasonable measures to maintain the integrity and confidentiality of any personally identifiable information you may provide. However, please note that electronic transmissions over the Internet are not completely secure from interception, and therefore, we cannot guarantee the absolute security or confidentiality of such transmissions.

13. Information We Collect

At Healwithin, we are committed to providing better services to all of our users. To achieve this, we collect information in various ways, allowing us to understand your preferences and improve your overall experience. The information we collect includes:

(a) Information You Provide to Us

When you use our services, we may ask for personal information such as your name, email address, telephone number, and more. Additionally, if you choose to utilize our sharing features, we may request you to create a publicly visible profile, which may include your name and photo.

(b) Information We Obtain from Your Use of Our Services

We may collect information about the services you use and how you interact with them. This can include activities such as visiting websites that utilize our advertising services, viewing and interacting with our ads and content, and more. The information we gather includes:

(i) Device Information

We may collect device-specific details, such as your hardware model, operating system version, unique device identifiers, and mobile network information, including your phone number.

(ii) Log Information

When you utilize our services or access content on our website, we automatically collect and store certain information in server logs. This information may consist of details about your service usage, including search queries, telephony log information (such as phone numbers, call duration, and SMS routing), internet protocol (IP) addresses, device event information (such as crashes and system activity), hardware settings, browser type, browser language, date and time of your requests, referral URLs, and cookies that may uniquely identify your browser.

(iii) Cookies and Anonymous Identifiers

To enhance your browsing experience, we employ various technologies, including cookies and anonymous identifiers. These technologies allow us to collect and store information when you visit our services. Additionally, we may use cookies and anonymous identifiers in our interactions with partner services, such as advertising features displayed on other websites.

Rest assured that your privacy and the security of your personal information are of utmost importance to us. We handle your data with care and use it solely for the purposes of improving our services and providing you with a more personalized experience. For more information on how we handle and safeguard your information, please refer to the sections below.

14. How we utilize the information we collect

At Healwithin, we value the information we collect from our users and strive to use it responsibly. We utilize this information to provide, maintain, protect, and enhance our services. Additionally, we employ it to develop new services that cater to your needs and to safeguard both ourselves and our users. Our commitment to privacy ensures that your information is handled with care and confidentiality.

Here's how we use the information we collect:

a. Tailored Content: We leverage the information you provide to deliver personalized content, including search results and advertisements, that are more relevant to you.

b. Profile Consistency: If you have an account with us, we may use the name you provide across all our services that require an account. We may also update past names associated with your account to maintain consistent representation across our platforms.

c. Communication Records: When you reach out to us, we may retain a record of your communication to assist in resolving any issues or concerns you may have.

d. Service Updates: We may use your email address to keep you informed about our services, including notifications about upcoming programs or important announcements.

e. Enhanced User Experience: We employ cookies and other technologies like pixel tags to improve your overall user experience and the quality of our services. These technologies allow us to save your language preferences, ensuring that our services are delivered in your preferred language.

f. Sensitive Categories: When displaying tailored advertisements, we are committed to respecting your privacy. We do not associate cookies or anonymous identifiers with sensitive categories, such as race, religion, sexual orientation, or health.

g. Data Integration: In some cases, we may combine personal information obtained from one service with information, including personal information, gathered from other services. This integration aims to simplify the sharing of content with people you know. However, we will not merge double-click cookie information with personally identifiable information unless you have provided your consent.

h. International Data Processing: Your personal information may be processed on servers located outside your country of residence. By using our services, you acknowledge and consent to the transfer of your data to these international servers.

i. Cookie Management: You have the option to set your browser to block all cookies, including those associated with our services. Additionally, you can configure your browser to notify you when a cookie is being set by us. However, please be aware that disabling cookies may result in certain features of our services not functioning properly, such as the ability to remember your language preferences.

j. Information Access and Correction: We are committed to providing you with access to your information and ensuring its accuracy. In most cases, we offer information access and correction services free of charge, except in situations where it would require a disproportionate effort.

k. Data Protection Measures: We take precautions to safeguard your information from accidental or malicious destruction. Consequently, after you delete information from our services, residual copies may remain on our active servers and backup systems for a period of time.

By utilizing our services, you consent to the practices described in this privacy policy. If we intend to use your information for purposes other than those outlined here, we will seek your consent beforehand. At Healwithin, we are committed to maintaining your privacy and handling your information with the utmost care and responsibility.

15. How We Share Information

At Healwithin, we prioritize the protection of your personal information. We do not disclose any personal information to external companies, organizations, or individuals, except under the following circumstances:

(a) With Your Consent: We will share your personal information with companies, organizations, or individuals outside of Healwithin when we have obtained your explicit consent to do so. We strictly adhere to opt-in consent for the sharing of any sensitive personal information.

(b) External Processing: In order to provide our services effectively, we may share your personal information with our trusted affiliates, businesses, or individuals who work on our behalf. These entities will process your information based on our instructions and in accordance with our Privacy Policies and any other appropriate confidentiality and security measures. We ensure that these third parties are obligated to not use or disclose your personal information unless it is necessary for assisting us in delivering the Services. We may also share aggregated, non-personally identifiable information publicly and with our partners, such as publishers, advertisers, or connected sites. Additionally, we may provide third parties with aggregate statistics about our website visitors, traffic patterns, and related site information. These statistics reflect site-usage patterns collected during monthly visits to our website but do not include any behavioral or identifying information about individual members, unless permission has been granted to share such information.

(c) Legal Obligations: We may share personal information with companies, organizations, or individuals outside of Healwithin if we have a good-faith belief that it is reasonably necessary to:

(i) Comply with any applicable laws, regulations, legal processes, or enforceable governmental requests.

(ii) Enforce relevant terms and conditions, including the investigation of potential violations.

(iii) Detect, prevent, or address fraud, security, or technical issues.

(iv) Protect the rights, property, or safety of Healwithin, our users, or the public, as required or permitted by law.

Rest assured that we take every reasonable measure to safeguard your personal information and only share it when necessary and in accordance with this Privacy Policy.

16. Compliance and Enforcement

At Healwithin, we are committed to ensuring the protection of your privacy. We regularly review and assess our compliance with our Privacy Policy to maintain the highest standards. In addition, we adhere to various self-regulatory frameworks to further safeguard your information. If we receive any formal written complaints regarding our privacy practices, we will promptly reach out to the individual who lodged the complaint and take appropriate actions to address their concerns. In cases where we are unable to resolve the issue directly with our users, we collaborate with relevant regulatory authorities, including local data protection authorities, to seek resolution.

17. Changes to Our Privacy Policy

We may make updates and modifications to our Privacy Policy periodically. Rest assured that we will not diminish your rights under our Privacy Policy without obtaining your explicit consent. Any changes to our privacy practices will be communicated on this page. If the changes are significant, we will provide a more noticeable notification, such as sending an email notification for certain services, to ensure you are well-informed about the revised policy.